The Tub Guy
Reglazing for Bathtubs, Showers & Tile
License No. C-10953
Hopefully more than the paper it’s written on!
I was recently contacted by a local landlord that had a bathtub refinished by one of my competitors, part of a national firm that offered a 5 year warranty.
After only a year rust in the bottom of the tub was coming through the refinished surface. This was caused by improper surface preparation before the new finish was put on and clearly an error by the refinisher that did the job.
I told the landlord he should go back to the company that did the work and have them repair the tub at their expense.
He did contact the company but they pointed out that according to their contract their warranty only covers problems with surface peeling – not refinisher errors or anything else. Consequently they would not take care of the issue.
Our resurfacing warranty covers workmanship and materials for 5 years for residential and 1 year for commercial.